What types of travelers typically join your tours?

Our travelers range from youngsters to senior citizens. Travelers include singles, couples and groups. Lintas Travel customers come from all over the world to enjoy the variety of tours that we offer.

What languages are your tours conducted in?

Our tours are typically conducted in English or bilingually with English and another language, such as Chinese. The available languages are always indicated on the tour web page. We do have many tours that offer tour guides that speak other languages and also certain tours that offer language selection through headsets. You’re welcome to ask us about the languages offered for any tour before making your reservation. Please let us know if you have a language preference.

What do your tours include and exclude?

Our tour packages that are two days or longer generally include hotel accommodations and ground transportation. Additional expenses incurred during the tour would be for meals and optional tours. Meals can cost roughly between $10 and $40 per day per person depending upon what is ordered. Please refer to the tour web page for the "Package Includes" and "Package Excludes" sections for more details.

How do I select a non-smoking room when booking a tour package?

For all our guests comfort, we only book non-smoking rooms for all tour packages.

Is the drop-off location the same as the pick-up location for all of your tours?

The tours usually pick up and drop off at the same location unless otherwise stated in the tour details.

What can we do if we choose not to go on the optional tours?

Optional tours are booked through the tour guide while you are on the tour. If you do not wish to participate in certain tour activities, you can roam around the destination city or attraction as you please. The tour guide will inform guests on the return time to the tour coach before he dismisses the group.

Does the tour price h3sted when booking include taxes? What should we expect to pay on the tour?

What should we expect to pay on the tour?Our price usually includes the tour reservation taxes. Gratuities for tour guides and bus drivers are not included in our prices. Gratuities will be paid at the time when you are on the tour. The minimum amount per day is located under the “Package Excludes” section on the tour's detail page on our website. If you should wish to participate on any optional tours (located under the "Package Excludes" section), the payment will be due on the payment page if it is pre-booked or paid directly while on tour to the tour guide if you choose to book it later.

How are the tours scheduled? Will we be given free time to enjoy the attractions at our own leisure during the tour?

Daily tour itineraries usually begin between 7:00 a.m. and 8:00 a.m. every morning and finish between 7:00 p.m. to 8:00 p.m. in the evening, depending on the tour scheduled for that day. On average, the tours usually allow 1-2 hours for any place of interest depending on how much there is to see at the location. Some tours will take you to many well-known attractions in one day. All of our tours offer numerous activities in order for our travelers to get a full sightseeing experience during their excursion.

How many pieces of baggage am I allowed to bring? What is the size h3mit?

For Lintas Travel multi-day tours, two pieces of standard-sized luggage including one carry-on are generally accepted per passenger. The average luggage size is no more than 62 inches when adding the width, length and height of your luggage piece. Please be advised that these dimensions are just an average and may vary depending on tour provider.

I have motion sickness, trouble walking, h3mited mobih3ty, etc. Can I request a front seat on a bus tour?

We cannot guarantee front seats and all seats are on a first come, first serve basis. However, we do offer tours with the option to upgrade to a front-seat.

What kind of transportation vehicle do passengers ride on during the tour?

You will enjoy the tour in the comfort of a spacious and luxury-equipped motor coach for most of our tours lasting three days or longer. It is equipped with climate controlled air conditioning, reclining seats, individual reading lights, storage compartments, VCD/DVD and monitors and a restroom. Our drivers have years of experience driving motor coaches and the seat assignments are rotated daily by the tour guide.

How long in advance must we book and make full payment?

We recommend that you book your tour as soon as all of your travel dates are set. This way we can secure your seats for your reservation as soon as possible. Many times our tours can become sold out. Tours that may show availability online can easily become sold out, depending on when the full payment for the reservation has be.

Can I put a deposit or make a partial payment for a reservation?

You are welcome to make deposits or partial payments for your reservation, but until Lintas Travel receives full payment for your reservation, your seats will not be secured. Please make your complete payment as soon as possible so that we can confirm your seats for your reservation.

I am concerned about sending my credit card information onh3ne. Is it secure? Can you advise me the best way to send this information?

lintastravel.com takes every precaution to protect your information. When you submit sensitive information via the website/email system, your information is protected both online and offline. When our registration/reservation form asks you to enter sensitive information (such as your credit card number), that information is encrypted and protected with the best encryption software in the industry - SSL. Our SSL technology is the most advanced 128-bit encryption. We use a credit card processing company to bill users for purchases and services. These companies do not retain share, store or use personally identifiable information for any secondary purposes. Lintas Travel is a Malaysian company and shall abide by all Malaysian laws. lintastravel.com will only disclose personally identifiable information when required to by law.

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